Frequently Asked Questions

1. I forgot my password. How do I get my account back?

This is only possible if the email address of the account was verified before (see question 2).

1. Open the main menu and press 🔒 Account Recovery.
2. Enter the Account Name of the lost account and its verified Email.
3. Press Request Email. The server sends the password of the lost account to this email address.
4. Log in with the account name and the password (see question 3).

The request costs 1.00 Gold. The account with which you are currently logged in pays this Gold, not the lost account.

Without a verified email address, a lost account cannot be recovered. Nobody can recover it, also not the game team.

2. How do I protect my account?

• Store the account name and the password in a safe place. Both are shown in your account view in the boxes Account Name and Password.
• Verify an email address in the box Email Verification of your account view. Requesting a code costs 1.00 Gold. Entering the code costs 1.00 Gold.
• Never give your password to anyone. The game team never asks for your password.
• Log in only on territorial.io or in the official Android or iOS app. A different website can steal your account.
• If you think that someone knows your password, press Request New Password in your account view.

3. How do I use my account on another device?

1. On the old device, copy the account name and the password from your account view.
2. On the new device, open the account view and press Log in to a Different Account.
3. Enter the Account Name and the Password and press ➡️ Login.

4. How do I delete my account?

There is no button that deletes an account immediately. The server deletes accounts with 0.00 Gold automatically. To delete your account, spend or send away all Gold. The exact rules are in Gold – Account deletion at 0 Gold. A deleted account cannot be restored.

5. How do I join or create a clan?

Write the clan tag in square brackets in your username, for example [ABC] Player. A new clan tag creates a new clan the first time it is the top clan of a won Team game. See Clans.

6. How do I earn Gold?

Play multiplayer games. Every game pays Gold for survival time. Winners receive a share of the prize pool. In 1v1, the winner receives Gold depending on the Elo. Contest games pay double. See Gold.

7. What can I do if a player breaks the rules?

Open the account view of the player and press the button Report, or click on the username in the lobby and press 🚩 Report. A report costs 0.50 Gold. If the reports against the account become stronger than the account's own report power plus the vouches for it, the server punishes the account automatically. See Reports.

8. When are contests?

A contest is a game with doubled Gold rewards. Contests start every hour at these minutes (UTC), about 10 seconds after the full minute:

The game shows a countdown to the next contest.

9. How do I watch a game again?

At the end of every multiplayer game, the game shows the replay ID. Open https://territorial.io/?r=<ID> and press ▶️ Launch. See Replay.

10. How can I play without ads?

Players with an active Patreon membership play without ads. They also do not see propaganda.